LAST UPDATED June 2nd, 2026

Introduction

This Privacy Policy ("Policy") describes our policies and procedures for collecting, using, and disclosing your information, and outlines the security measures we've put in place to protect it. This Policy applies to ScaleIQ, LLC. ("ScaleIQ") and covers all services made available through this website and any related software or services (the "Services"). By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Policy.

What Information Does ScaleIQ Collect?

Personal Information

When expressing interest in our Services or registering to use them, ScaleIQ may collect your name, company name, address, phone number, and email address ("Personal Contact Information"). When purchasing Services, we may also collect billing name, address, and credit card number ("Billing Information").

Data, Diagnostic & Login Information

When using our Services, you may create, upload, store, and share information such as company descriptions, logos, photos, and email addresses ("Data"). If you encounter technical errors, ScaleIQ may request a crash report containing system information such as OS version, browser version, and email address ("Diagnostic Information"). Login information may be stored in a local cookie to streamline the login process ("Login Information").

Analytics Information

As you navigate our website, ScaleIQ may collect standard browser information, IP address, and on-site actions such as pages viewed and links clicked ("Analytics Information"). This may be collected via cookies, web beacons, and tools like Google Analytics. Third-party vendors, including Google, may use cookies to serve ads based on prior website visits. Users may opt out of personalized advertising at Ads Settings or www.aboutads.info.

Geo-Location Information

ScaleIQ does not currently collect real-time geo-location data. If this changes in the future, we will request your permission before doing so.

SMS & Text Messaging Data

When you opt in to receive SMS communications from ScaleIQ, we collect your phone number and record your consent. This information is used solely to deliver messages you have agreed to receive, including appointment confirmations, account notifications, marketing messages, and other communications described in our SMS Terms and Conditions. No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

How Does ScaleIQ Use Your Information?

Personal Contact Information — To administer our Services, provide updates, and for marketing purposes as outlined in this Policy.

Billing Information — ScaleIQ does not store billing information on its servers. All payment transactions are processed through Stripe (www.stripe.com).

Data, Diagnostic & Login Information — Used solely to administer and improve our Services.

Analytics Information — Used to monitor service usage, improve functionality, and verify user authorization.

Sharing & Disclosure of Information

Third-Party Applications

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties under any circumstances. Information may be shared with subcontractors who support our business operations, such as customer service, under strict confidentiality obligations.

Service Providers

ScaleIQ may share information with trusted third-party service providers who assist with data storage, analytics, payment processing, and service improvement. These parties are contractually obligated to protect your information and may not use it for any other purpose.

Legal Disclosure

ScaleIQ may disclose your information in response to a subpoena, court order, or other legal process, or when we believe disclosure is necessary to investigate fraud, protect user safety, or enforce our Terms of Use.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor company, which will remain bound by this Policy. Users will be notified via prominent site notice for 30 days following any change in ownership.

Marketing & Co-Branded Partners

ScaleIQ may identify you as a customer and use your name or logo in marketing materials per our Terms. If you sign up through a co-branded partner link, limited information may be shared with that partner. To avoid this, sign up directly at ScaleIQ's website.

Sale of Personal Information

ScaleIQ does not sell, rent, or trade your personal information to any third parties.

Data Retention

We retain your information for as long as your account is active or as needed to provide our Services. If you delete your account, your data will be removed from our servers, though some data may persist temporarily in backup copies.

Your Rights

GDPR (EU/UK Residents)

If you reside in the EU, UK, Liechtenstein, Norway, Iceland, or Switzerland, you may have additional rights under the GDPR, including the right to access, correct, erase, or restrict processing of your personal data. Requests must be submitted in writing to ScaleIQ.

CCPA (California Residents)

Under the California Consumer Privacy Act (effective January 1, 2020), California residents may request access to, restriction of, or deletion of their personal information by submitting a request through our website.

Community Features

Our Services may include public community features such as blogs or forums. Any information posted in these areas may be read and collected by others. Posts may remain visible after account cancellation.

Changes to This Policy

ScaleIQ reserves the right to modify this Privacy Policy at any time. Material changes will be communicated via email to the primary address on file and/or posted to this page prior to taking effect. Continued use of our Services following any changes constitutes your acceptance of the updated Policy.

Contact

For questions or concerns regarding this Privacy Policy, contact us at:

[email protected]

37 Pierson Ave Sleepy Hollow, NY